Coordinator Outpatient Department

Are you an experienced healthcare professional with strong organizational skills and a patient-centered mindset? Do you want to play a key role in coordinating and improving outpatient care within SEHCF? Then this challenging position on St. Eustatius could be the perfect fit for you.

The St. Eustatius Health Care Foundation (SEHCF) manages the island’s only medical facility and provides a broad range of primary healthcare services. With a dedicated team of healthcare professionals, SEHCF offers outpatient care, emergency care, inpatient care, home care, physiotherapy, laboratory and X-Ray services. We work closely with healthcare partners on St. Maarten, Bonaire and Curaçao, as well as with local and Dutch healthcare organizations, to continuously improve the quality of care on St. Eustatius.

The Coordinator Outpatient Department reports to the Manager Care and works closely with other coordinators and disciplines within the organization. During absence of colleague coordinators, you will act as their replacement, ensuring continuity of care and operational stability.

Responsibilities include:

• Coordinate and oversee daily operations of the Outpatient Department
• Plan and manage consultation schedules for physicians and specialists
• Optimize patient flow, waiting times, and overall service quality
• Ensure compliance with medical guidelines, protocols, and procedures
• Identify operational bottlenecks and drive process improvements
• Support and guide staff; promote effective multidisciplinary collaboration
• Act as a central point of contact for staff, healthcare professionals, and management
• Support staff planning, scheduling, and accurate administrative registration

Your profile

• Education at minimum MBO 4+ or Bachelor (HBO) level, preferably in Nursing, Healthcare Management/Administration, or a related healthcare field
• Relevant work experience within outpatient care, general practice, or a hospital setting;
• At least 4 years relevant working experience in healthcare, preferably in a coordinating or senior operational role;
• Good communication and interpersonal skills;
• Organizational skills;
• Quality oriented and patient/client centered;
• Team player and the ability to work independent;
• Computer knowledge and skills;
• Verbal and written communication skills in English, command of Dutch is an asset

What we offer

• Full-time position: 40 hours per week, and will be asked to work on-call shift, with a one-year contract and the possibility of extension based on performance;
• Compensation: Starting monthly gross salary between USD 3,419.00 and 4,457.00 (based on full-time employment), depending on experience.
• Competitive benefits package: In accordance with our Collective Labor Agreement
• Pension and health coverage: Participation in the Dutch Caribbean Pension Plan and Zorgverzekering BES health insurance plan.